r i v c y P o l i c y
For the purposes of the Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantees of Digital Rights and in line with the EU Regulation 2016/679 General Data Protection Regulation (GDPR), CEPA MUNDI S.L informs you that it will process your personal data to manage your registration as a user, manage the purchase of products, answer your queries, as well as to, if you wish, send you our personalized communications. You can exercise your rights of access, rectification, deletion and portability of your data, limitation and opposition to their treatment, as well as not to be subject to decisions based solely on the automated processing of your data, where appropriate, at the email address cumplimiento@zambudio.es.
We recommend that you read the privacy policy before providing us with your personal data.
I have read and accept the conditions of the privacy policy.
CEPA MUNDI S.L. will process your personal data to manage your registration as a user, manage the purchase of products, answer your queries, as well as, if you wish, to send you our personalized communications. You can exercise your rights of access, rectification, deletion and portability of your data, limitation and opposition to its processing, as well as not to be subject to decisions based solely on the automated processing of your data, where appropriate, at the email address cumplimiento@zambudio.es.
We recommend that you read the privacy policy before providing us with your personal data.
CEPA MUNDI S.L. informs about its privacy policy applied to personal data.
H O I S R S P N S I B L E F O R T P O C E S S I N G O F Y O U R D A T A ?
– RESPONSIBLE FOR THE PROCESSING of your data is: CEPA MUNDI S.L.
– CIF: B73793275
– Postal Address: Calle San Vicente de Paul, 6, 1º, 30100, Murcia, MURCIA
– E-mail: cumplimiento@zambudio.es
H A T Y P O D A T A D O W E C S S ?
Depending on the products, services or functionalities that you want to enjoy at any given time, we will need to treat some data or others. In general, such data will be, depending on the case, the following:
– Your identification data (For example: Your name, surname, language, country from which you interact with us, contact details, etc.).
– Economic and transactional information (For example: Your payment or card details, information about your purchases, orders, returns, etc…).
– Connection, geolocation and navigation data (in case you interact with us from your cell phone, for example).
– Data about your tastes and preferences.
Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the web, we will mark some fields as mandatory, since they are data we need to be able to provide you with the service or give you access to the functionality in question.
Please note that if you choose not to provide us with this information, you may not be able to complete your registration as a user or you may not be able to enjoy those services or functionalities.
O R W H A T P U P O S E S D O W E C S S Y O U R P E R S O N A L D A T A ?
Depending on how you interact with our website, we will process your personal data for the following purposes:
1. for the development, fulfillment and performance of the Sale and Purchase Agreement; 2. for the development, fulfillment and performance of the Sale and Purchase Agreement; 3. for the processing of your personal data.
This purpose includes the processing of your data mainly for:
– Contact you in relation to updates or informative communications related to the products purchased, including sending quality surveys on the products supplied.
– Manage the payment of the products you purchase, regardless of the payment method used.
– To activate the necessary mechanisms in order to prevent potential fraud against you and ourselves during the purchase process. If we consider that the operation may be fraudulent, this treatment may result in the blocking of the transaction.
– To manage possible returns once you have made a purchase and to manage requests for information on the availability of the different products.
– Invoice and to make available to you the tickets, invoices and any other document evidencing payment in respect of purchases you have made on our Platform.
2. To meet the requests or requests you make through the various means incorporated into our Platform.
We only process personal data that is strictly necessary to manage or resolve your request or request.
3. Usability and quality analysis to improve our services (Cookies).
If you access our Platform, we inform you that we will treat your navigation data for analytical and statistical purposes, that is, to understand how users interact with our Platform and thus be able to make improvements to it.Likewise, we sometimes carry out actions and quality surveys to know the degree of satisfaction of our customers and users and detect those areas in which we can improve.
H A I S H E L E G I T I M A C Y F T E P R O C E S S I N G O F Y O U R D A T A ?
The legal basis that allows us to treat your personal data also depends on the purpose for which we treat them, thus we will find different legal bases under the following purposes:
1. development, fulfillment and execution of the purchase contract.
The processing of your data is necessary for the execution of the purchase contract that binds us with you. We understand that the processing of this data is positive for all parties involved in the payment of a purchase and in particular for you because it allows us to put in place appropriate measures to protect you against fraud attempts by third parties.
2. Customer Service.
We consider that we have a legitimate interest in attending to the requests or queries that you submit to us through the various existing means of contact.We understand that the processing of this data is also beneficial to you in that it allows us to serve you properly and resolve the queries raised. When you contact us, in particular, for the management of incidents related to the product purchased through the Platform, the treatment is necessary for the execution of the purchase contract. When your query is related to the exercise of the rights about which we inform you below, or claims related to our products or services, what legitimizes us to treat your data is the fulfillment of legal obligations on our part.
3. Usability and quality analysis
We consider that we have a legitimate interest to analyze the usability of the Platform and the degree of user satisfaction as we understand that the processing of this data is also beneficial to you because the purpose is to improve the user experience and provide a higher quality service.
O W L O N G W I L W E K E E P Y O D T A ?
1. Development, fulfillment and execution of the purchase contract.
We will treat your data for the time necessary to manage the purchase of the products or services you have purchased and then 1 year to avoid possible errors or misunderstandings. In some occasions, we will only treat some data until the moment you decide, as is the case of the payment data (credit card) that you have asked us to store for possible future purchases.
2. Customer Service
We will process your data for as long as necessary to fulfill your request or request.
I L W E H A E Y O U R D A T A H T H I R D P A R T I E S ?
In order to fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that support us in the services we offer you and that we detail below:
– Financial entities
– Technology service providers
– Logistics, transportation and delivery service providers and partners.
– Your data may be shared internally with the companies that make up Grupo Zambudio. The companies of the Grupo Zambudio are all those companies or entities that have HOLDING ZAMBUDIO TRES S.L. as their parent company for the purposes of Article 42 of the Commercial Code and, specifically, the companies listed in the report of the last consolidated annual accounts of the Grupo Zambudio.
H A A R E Y O R R I G H T S W H E O P R O V I D E U S W I T H Y O U R D A T A ?
We are committed to respecting the confidentiality of your personal data and to guaranteeing you the exercise of your rights.
You may exercise them free of charge by sending us an e-mail to our address cumplimiento@zambudio.es, simply indicating the reason for your request and the right you wish to exercise.
If we consider it necessary to identify you, we may ask you for a copy of a document proving your identity. In particular, regardless of the purpose or the legal basis on which we process your data, you have the right to:
– Ask us for access to your information that we hold about you.
– Ask us to rectify the data we already hold about you. Please note that by actively providing us with your personal information by any means, you warrant that it is true and accurate and you agree to notify us of any changes or modifications to it.
– Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have previously informed you, or that we no longer have the legitimacy to do so.
– Ask us to restrict the processing of your data, which means that in certain cases you may ask us to temporarily stop processing the data or to keep it longer than necessary when you may need it. If you have provided us with your consent to the processing of your data for any purpose, you also have the right to withdraw your consent at any time.
– Moreover, where the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.
Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php.
H A G E S O R I V A C Y P O L I C
We may change the information contained in this Privacy Policy from time to time as we deem appropriate. If we do so, we will notify you by various means through the Platform, or even communicate to your email address when the change in question is significant to your privacy, so that you can review the changes, assess them and, if appropriate, object or unsubscribe to any service or functionality.
N F R M A T O N A B O U T C O O K I E
We use cookies and similar devices to facilitate your navigation on the Platform, to know how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookies Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.
